Terms and Conditions

Introduction
Welcome to LaxmiHomeServices. These terms and conditions outline the rules and regulations for the use of our home services. By accessing or using our services, you agree to these terms in full. If you disagree with any part of the terms, please do not use our services.
Definitions
“LaxmiHomeServices” “We,” “Us”: Refers to LaxmiHomeServices.
“Service Provider”: Independent contractors or professionals providing home services via our platform.
“Customer, You”: Refers to the person availing the home services.
Services
We offer a range of home services such as cleaning, plumbing, electrical, beauty, and repair services. The services will be performed by verified professionals. However, we do not guarantee the service quality as the professionals are independent contractors, not employees of the company.
Booking and Appointments
Customers can book services through our platform, app, or customer support.
Booking times are subject to professional availability.
We reserve the right to cancel or reschedule an appointment due to unforeseen circumstances. We will notify you in such cases and offer an alternative date and time.
Pricing and Payment
Prices are subject to change based on the type of service, location, and other factors.
Full payment is required upon service completion through the available payment methods (cash, credit card, digital wallet, etc.).
Any additional costs incurred (materials, transportation, etc.) will be communicated before the service starts.
Cancellations and Refunds
Customer-Initiated Cancellations: If you cancel a service before the scheduled time, you may be subject to a cancellation fee.
Company-Initiated Cancellations: If we cancel a service, you are entitled to a full refund or reschedule the appointment at no additional cost.
Refund Policy: Refunds will only be processed for services not rendered. Refunds will not be applicable for dissatisfaction with services already completed, unless negligence or improper service was established.
Refund Process In case of a failed transaction:
Most failed transactions are automatically reversed by the payment gateway. In such cases, the amount will be credited back to your original payment method (bank, card, wallet) within 5-7 business days.
Customer Responsibilities
Ensure access to the property and inform the service provider of any relevant instructions or hazards.
Secure any valuables or personal items during the service.
Comply with health and safety instructions provided by the service provider.
Service Provider Responsibilities
Service providers are expected to perform services to the best of their abilities and in a professional manner.
They must respect the customer’s property and follow the rules of the household.
Liability
We are not liable for any damages caused to your property unless it is proven that the damage was due to the direct negligence or misconduct of the service provider.
In no event shall we be held liable for any indirect, consequential, or incidental damages arising from the services provided.
Service Warranties
We do not provide warranties or guarantees regarding the services provided by the independent service providers. However, we strive to resolve complaints within 10 days if reported immediately after the service is rendered.
Privacy
By using our services, you agree to our Privacy Policy
Your personal information will be used only for providing and improving services. We ensure that your data is not shared with third parties without consent.
Intellectual Property
All content, trademarks, and intellectual property on our website or app are owned by the LaxmiHomeServices. You are not permitted to reproduce or redistribute any content without prior permission.
Force Majeure
We are not liable for any delays or non-performance of services due to events outside our control, such as natural disasters, strikes, or government restrictions.
Amendments to the Terms
We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our platform. Continued use of the services constitutes acceptance of the revised terms.
Governing Law
These terms and conditions are governed by the laws of India/Telangana, and any disputes will be subject to the jurisdiction of courts in Warangal, Telangana, India.
Contact Information
For any questions or complaints regarding these terms or the services, please contact us at:

Email: laxmihomeservices1@gmail.com